sellingpursuit.com

1) Build A Wonderful Workshop 

       - Make the main thing the main thing 

       - Focus on your people as well as your purpose 

       - Let values be your guide 

 2) Choose Your Reindeer Wisely 

       - Hire tough so you can manage easy 

       - Promote the right ones…for the right reasons 

       - Go for the diversity advantage 

 3)  Make a List and Check It Twice 

       - Plan your work 

       - Work your plan 

       - Make the most of what you have 

 4)  Listen to the Elves 

       - Open your ears to participation 

       - Pay attention to how you’re perceived 

       - Walk awhile in THEIR shoes 

 5)  Get Beyond the Red Wagons 

       - Help everyone accept the reality of change 

       - Remember:  The customer is really in charge 

       - Teach “the business” of the business 

 6)  Share the Milk and Cookies 

       - Help them see the difference they make 

       - Do right by those who do right 

       - Expand the reinforcement possibilities 

 7)  Find Out Who’s Naughty and Nice 

       - Confront performance problems early 

       - Coach “the majority in the middle” 

       - Remember “the super stars” 

 8)  Be Good for Goodness Sake 

       - Set the example 

       - Establish guidelines and accountability 

- Remember that everything counts. 

Have a Happy Holiday and a Wonderful 2008!  Steve